Cultural Awareness Evaluation

Assessment Service #3: 20 hours/on-site PRINT


Why have you staff assessed in this way?

Cultural differences and culture shock are often the root of many business problems. Therefore its crucial for your client facing management and customer service staff to really understand Western business culture. This in-depth assessment can help you to evaluate key staff in terms of their understanding of Western culture.

Who Should Attend?

A group of employees that you are considering promoting to a position that entails lots of contact with Westerners. The assessment offers HR an objective evaluation of their awareness levels with regards to doing business with Westerners and generally getting along with Westerers.

Assessment Criteria:

- General knowledge of Western traditions
- Knowledge of Western social customs
- Understanding of Western business culture
- Being comfortable talking in English
- Ability to converse in a Western style
- Awareness of Western culture shock issues

Assessment Format

- Making small talk
- In-depth conversations on cultural topics
- Series of role-plays with the participant
- English language testing: oral & written
- Cultral awareness written test & interview

Where are we situated?

New Skilz Office
Lu Wan district | Shanghai 287 Shanxi South
Call us: +86 21 6473 7102
Fax us: +86 21 64737103
Email: training@newskilz.com