| Business Communication Skills | 20 hours/on-site PRINT |
Why attend this training course?
Know how to hold meetings with Westerners. Understand the Western decision making process. Grasp typical cultural differences in Meetings. Acquire business acumen for meetings and develop communication skills for meetings. Gain solid practical experience.
Who Should Attend?
Managers, supervisors, project managers, business analysts and others who want to improve team performance and solve business problems as well as anyone who has to run meetings.
What will you learn?
- Prepare a clear and useful agenda
- Effectively chair business meetings
- Participate actively in meetings
- Encourage others to contribute input
- Deal with disruptive or difficult people
- Confidently conduct teleconference meetings
- Interact socially in discussions and debates
Skills Development Focus
- Getting off to a good stat
- Leading discussions and chairing meetings
- Sounding decisive and being assertive
- Expressing opinions and being persuasive
- Presenting a logical and balanced argument.
- Digressing, generalizing and keeping to the point
- Making suggestions and giving constructive feedback
- Using elicitation to control discussions
- Using body language to influence
- Summarizing key decisions Checking for agreement
Meetings Practice / Business Topics covered in the course:
| brainstorming solutions | using mind maps | debating social issues | hypothesizing over trends |
| holding weekly meetings | interviewing staff | progress meetings | reporting on progress |
| explaining processes | outlining policies | justifying expenditure | estimating timeframes |
| deliberating points | discussing decisions | negotiating deadlines | arguing for something |
Where are we situated?
New Skilz OfficeLu Wan district | Shanghai 287 Shanxi South
Call us: +86 21 6473 7102
Fax us: +86 21 64737103
Email: training@newskilz.com
