| Business Communication Skills | 20 hours/on-site PRINT |
Why attend this training course?
Learn how to be a confident and professional negotiator. Understand how to approach those crucial negotiations with western clients and suppliers. Grasp typical cultural differences in negotiations. Acquire business acumen and develop communication skills for negotiations. Gain solid practical experience.
Who Should Attend?
Business development, sales staff and managers that need to negotiate successfully .
What will you learn?
- Understanding the entire negotiations process.
- Employing appropriate strategies and tactics
- Building rapport with the opposing side
- Talking tentatively and keeping options open
- Proposing ideas and building an argument
- Being assertive and holding your position
- Conceding to requests & demands appropriately
- Coming to an agreement and making compromises
- Closing a negotiation professionally
Skills Development Focus
- Preparing effectively for an important negotiation
- Appropriate pre-negotiation small talk
- Starting the negotiation on the right note
- Functional language for diliberating issues
- Talking generally or focusing on specific issues
- Bargaining, offering and making concessions
- Proposing ideas, terms and making conditions.
- Checking understanding and clarifying
- Persuading and reaching a consensus
- Summarize issues & decisions and the way forward
Negotiations Practice / Business Topics covered in the course:
| Bargaining Shopkeepers | Interview Negotiations | Inter-departmental | Inter-company |
| Negotiating contracts | Negotiating money | Negotiating deadlines | Negotiating logistics |
| Persuasion Techniques | Balancing an Argument | Empahsizing and Minimizing | Presenting Options |
| Chairing Meetings | Cultural Considerations | Body Language | Discourse Markers |
Where are we situated?
New Skilz OfficeLu Wan district | Shanghai 287 Shanxi South
Call us: +86 21 6473 7102
Fax us: +86 21 64737103
Email: training@newskilz.com
