| Business Communication Skills | 20 hours/on-site PRINT |

Why attend this training course?
Learn how to write professional English emails in business. Understand how to Acquire business acumen and develop communication skills for emailing. Gain solid practical experience.
Who Should Attend?
Customer service staff, sales staff, managers and key staff that need to communicate via email.
What will you learn?
- Report Writing Guidleines
- Understanding Report Styles
- Achieving Appropriate Tone
- Strucuturing & Formatting Reports
- Sending Informal Reports by Email
- Developing a Systematic Approach
- Describing Figures & Graphs
- Presenting Findings
Skills Development Focus
- Structuring Formal Reports.
- Using an impersonal style and compound nouns
- Formatting reports and presenting information well.
- Structuring paragraphs and using linking words.
- Developing a systematic and cohesive writing style.
- Improving readability and achieving a neutral style.
- Writing numbers and referring to charts and tables.
- Expressing different degrees of certainty and doubt
- Producing conclusions and recommendations
- Analyzing sample reports for best practices.
Report Writing Practice / Business Topics covered in the course:
| Formal Reports | Technical Reports | Reports by Email | Sales Reports |
| Progress Reporting | Projects Reporting | Reporting on Issues | Reporting on Progress |
| Problems & Issues | Revenue & Expenses | Production Figures | Staff Performance |
| Financial Data | Technical Issues | Market trends | Reporting Standards |
Where are we situated?
New Skilz OfficeLu Wan district | Shanghai 287 Shanxi South
Call us: +86 21 6473 7102
Fax us: +86 21 64737103
Email: training@newskilz.com
