| Business Communication Skills | 20 hours/on-site PRINT |

Why attend this training course?
Learn how to socialize effectively with Western English speaking clients, suppliers and colleagues. Understand cross-cultural differences and develop your communication skills for socializing. Gain practical insight.
Who Should Attend?
Client facing staff, sales exectives, managers and key staff that need to socialize with Westerners in English. This course is useful for helping local staff communicate better with their Western colleagues. What's more, its invaluable for your staff that need to wine and dine English speaking clients.
What will you learn?
- Considering culture and building new relationships
- Business introductions in a variety of situations
- Picking visitors up at airports and hotels
- Taking visitors on a tour of your company.
- Dining out with clients and entertaining colleagues.
- Socializing with colleagues outside of office hours.
- Polite small talk, appropriate in a business setting.
- Conversation about free time, hobbies interests.
- Describing country, province and hometown.
- Discussing economy and current affairs in the news
Skills Development Focus
- Talking About Yourself & Starting Small Talk
- Developing a Conversation & Active Listening
- Making Requests and Offers & Showing Interest
- Boardroom Ettiquette & Being Courteous
- Describing your job, company, industry and markets.
- Responding and commenting in a personal way.
- Using indirect questions forms for polite requests
- Responding positively / negatively in different degrees
- Describing food, eating habits and local dishes.
- Echoing and asking questions about details.
- Asking about preferences and recommending.
- Saying goodbye and making farewells.
Socialzing Practice / Business Topics covered in the course:
| Business Introductions | Casual Introductions | Entertaining Clients | Chatting to Colleagues |
| Restaurants & Bars | Travel Arrangements | Hobbies & Interests | Country & Hometown |
| Current World Affairs | Chinese Culture | Chinese Food | Chinese History |
| Conversaton Skills | Discussions Skills | Debating Skills | Interesting Small Talk |
Where are we situated?
New Skilz OfficeLu Wan district | Shanghai 287 Shanxi South
Call us: +86 21 6473 7102
Fax us: +86 21 64737103
Email: training@newskilz.com
