Influence & Negotiation Training

Tailored training for technology teams

Build agreement around the priorities that matter.

Two days or four half-days. Goals, examples and practice tailored to your team.

Colleagues discussing ideas around a meeting table.

People Skills for Tech Teams

Influence & Negotiation

Technical specialists and managers who need agreement across teams.

Preparation checklist

Day 1 · Morning

9:00 a.m.–12:30 p.m.

Understand the people and interests

  • Agree personal goals and the cross-team situations to practise.
  • Distinguish decision authority from informal influence.
  • Map priorities, influence, constraints and existing commitments.
  • Practical exercise: Attempt a request for support and explore why a stakeholder resists.
  • Take forward: A stakeholder map that separates positions from interests.
  • Receive specific feedback and repeat a key part of the conversation.

12:30–1:30 p.m. · Lunch

Day 1 · Afternoon

1:30–5:00 p.m.

Make a credible proposal

  • Choose evidence that matters to the stakeholder.
  • Prepare options and a clear, achievable request.
  • Connect the request to shared priorities, evidence and workable options.
  • Practical exercise: Reframe a technical proposal for different stakeholders and test its clarity in pairs.
  • Take forward: A concise influence proposal with a specific ask.
  • Receive specific feedback and repeat a key part of the conversation.

Day 2 · Morning

9:00 a.m.–12:30 p.m.

Negotiate scope and resources

  • Distinguish fixed constraints from assumptions that can be tested.
  • Practise conditional proposals without promising beyond your authority.
  • Explore trade-offs, limits and conditional commitments.
  • Practical exercise: Negotiate a fictional deadline or scope conflict in rotating roles.
  • Take forward: An options sheet and a record of agreed and unresolved points.
  • Receive specific feedback and repeat a key part of the conversation.

12:30–1:30 p.m. · Lunch

Day 2 · Afternoon

1:30–5:00 p.m.

Build a sustainable agreement

  • Check that both parties understand the same commitment.
  • Agree owners, dates and how to revisit unresolved issues.
  • Handle pushback, confirm ownership and plan follow-through.
  • Practical exercise: Repeat the influence conversation with a changed constraint and review the quality of the agreement.
  • Take forward: A stakeholder action plan with owners and review dates.
  • Agree two improvements to apply at work and how progress will be reviewed.

People Skills for SaaS Sales Teams

Negotiating SaaS Deals

Sales and account teams negotiating price, scope and commitments.

Preparation checklist

Day 1 · Morning

9:00 a.m.–12:30 p.m.

Prepare the negotiation

  • Agree personal goals and the deal situations to practise.
  • Clarify approval limits and the cost of each concession.
  • Identify interests, alternatives, limits and approval needs.
  • Practical exercise: Attempt a commercial negotiation from a deliberately incomplete brief.
  • Take forward: A preparation sheet with priorities and boundaries.
  • Receive specific feedback and repeat a key part of the conversation.

12:30–1:30 p.m. · Lunch

Day 1 · Afternoon

1:30–5:00 p.m.

Explore and propose

  • Explore buyer priorities beyond the headline price.
  • Build packages covering scope, timing, support and commitment.
  • Ask about the other party’s priorities and construct workable options.
  • Practical exercise: Negotiate scope and timing before discussing a price concession.
  • Take forward: An options map linked to both parties’ interests.
  • Receive specific feedback and repeat a key part of the conversation.

Day 2 · Morning

9:00 a.m.–12:30 p.m.

Trade conditionally

  • Respond to discount pressure without making an immediate concession.
  • Link each concession to a specific reciprocal commitment.
  • Use conditional proposals, pause effectively and manage pressure.
  • Practical exercise: Practise concessions and package trades in rotating roles.
  • Take forward: A trade log with conditions, value and approval requirements.
  • Receive specific feedback and repeat a key part of the conversation.

12:30–1:30 p.m. · Lunch

Day 2 · Afternoon

1:30–5:00 p.m.

Close a clear agreement

  • Check scope, price, responsibilities and approval conditions.
  • Agree the next decision, owner and date.
  • Confirm commitments and distinguish agreed points from items needing approval.
  • Practical exercise: Repeat a multi-issue negotiation and write a precise outcome summary.
  • Take forward: An authorised-agreement record and practice goals.
  • Agree two improvements to apply at work and how progress will be reviewed.

Each morning and afternoon includes a short break. Practice groups and timings are agreed so everyone can practise, receive feedback and repeat a key section.

Tailored to your team

We agree the goals, learning outcomes, audience, real situations and activities before delivery. Both workshops combine skills development with rehearsal and feedback; experienced teams can spend more time practising real situations.

Useful preparation: A real cross-team request, stakeholder roles, resource constraints and decision authority. Commercial policies, approval limits, contract-stage responsibilities and representative deal issues.

Delivery options: two consecutive days, two spaced days or four half-days following the sessions above. Timings are agreed with you; spaced sessions allow workplace practice between meetings. These are private team workshops; public workshops retain their advertised duration.

Discuss your team’s workshop