Technology, software and gaming
- Blizzard Entertainment
- Electronic Arts (EA)
- 2K Games
- Wipro
- Infosys
- Cognizant
- Mphasis
- Dell
- Ingram Micro
- Marin Software
- Nedap Retail
- Finisar
- Bedrock
NewSkilz · International experience
Tailored people skills.
For global tech firms.
International training experience, built around your people and their real work.
Since 2008, NewSkilz has designed and delivered tailored people-skills training for global technology firms and international teams. Our experience spans sales and business-development presentations, technical-team communication, leadership development and multi-country learning programmes.
We tailor the training around your people, your goals and the situations they face at work.
- Since 2008
- Tailored training & development
- 14
- Countries
- 23
- Delivery cities featured
- 4 languages
- English · Mandarin · Japanese · Hindi
International delivery
London, Nottingham, Dublin.
And teams around the world.
NewSkilz’s training delivery spans 14 countries, from the UK and Ireland to wider Europe, North America, Africa, the Middle East and Asia Pacific.
Clients & organisations we’ve supported
Technology roots. Experience across industries.
From software developers and business-development directors to engineering leaders and management teams, NewSkilz has shaped learning around different roles, industries and business challenges.
Digital marketing and business media
- DigitasLBi
- Tolmao Group
- Oppland
Engineering, manufacturing and automotive
- Dürr Group
- Eaton
- Rogers Corporation
- ENGEL
- General Motors
- Carrier
- Continental
- DIAB
- Orica
Finance, audit and recruitment
- Citi
- Royal Bank of Scotland (RBS)
- Marcum Bernstein & Pinchuk
- ZWHR
Life sciences and biotechnology
- WuXi AppTec
- FuturaGene
- Parexel
- DSM
Retail sourcing, hospitality and property
- Coop Global Sourcing
- IHG
- Landin Property Agency
Higher education and business schools
- Tsinghua University master’s alumni
- CEIBS
- UTSEUS — Shanghai University
Selected projects
See the work behind the names.
Nine examples from technology, software, gaming and digital businesses: sales presentations, technical-team communication, leadership development and coordinated training delivery, shaped around each client’s brief.
Sales & business development
DigitasLBi
Executive presence for APAC business-development leaders
Over a three-year relationship, NewSkilz helped client-facing directors and managers present their brand, services, case studies and proposals. Leaders came together from around eight Asia-Pacific countries for programmes in Singapore, Hong Kong and Shanghai.
Small-group presentation practice and individual feedback; multiple facilitators coordinated for regional delivery.
Explore SaaS Sales TrainingPeople Skills for Techies
Mphasis
A 13-workshop programme for IT project managers
NewSkilz designed a management-development programme for software project managers and business analysts working with insurance clients. Sessions addressed coaching, client rapport, conflict, facilitation, time management and interactive project meetings.
Needs analysis and real project challenges shaped focused workshops and practical exercises.
Explore People Skills for TechiesProduct & management reporting
Ingram Micro
Make software-portfolio performance easier to understand
Executive coaching led to a two-day workshop for the product-management and marketing team. NewSkilz used real reports on revenue, margins, forecasts, channels and software portfolios to develop clearer structure, writing and visual communication.
Two complementary trainers combined management-reporting and PowerPoint-design expertise.
Explore technical-team communicationStakeholders & global teams
Cognizant
Handle difficult conversations across functions and cultures
NewSkilz delivered practical communication development for Cognizant staff working across departments and international offices. Workshops covered stakeholder conflict, negotiation, meeting participation, cross-cultural communication and teleconferences.
Role plays, listening practice and assertive communication helped participants explore constructive responses to difficult workplace situations.
Explore communication and collaborationLocalisation & team development
Wipro
Bring global learning into the team’s working language
NewSkilz localised internal training content and delivered teamwork, communication, cross-cultural business etiquette and change-management workshops. Bilingual handbooks and Mandarin facilitation supported the learning.
A separate three-day team-leader-readiness programme supported six emerging leaders.
Explore Training Delivery PartnershipLeadership & manager readiness
Electronic Arts (EA)
Support the move from specialist to people manager
NewSkilz designed and delivered a tailored two-day programme for 25 managers, team leaders and high-potential individual contributors. Interviews and company material shaped work on goals, coaching, feedback, conflict and problem solving.
Mandarin delivery and practical management exercises connected the content to participants’ responsibilities.
Explore leadership and people skillsCross-cultural collaboration
Dell
Cross-cultural conflict and practical problem solving
NewSkilz delivered a tailored workshop for Dell’s high-potential staff, combining interpersonal communication, root-cause analysis, constructive disagreement and assertive group discussion.
Facilitated activities connected conflict management with problem solving and collaboration across functions and cultures.
Explore people skills for technical teamsTechnical writing & collaboration
Marin Software
Write technical emails that product managers can use
NewSkilz built technical-email training around software developers’ own emails and specifications. Practical work focused on clearer structure and presentation when collaborating with US product managers.
The programme addressed written communication in the everyday work of software development and product teams.
Explore technical-team communicationGaming teams & workplace communication
Blizzard Entertainment
Clearer, more professional emails across departments
NewSkilz delivered separate English and Mandarin workshops for staff from several departments. Real writing samples supported practical work on email professionalism, clarity, structure and consideration for the reader.
The work connected email etiquette with teamwork and communication across departments.
Explore workplace communicationCase-study library
Explore the full range of our work.
Browse concise examples of coaching, workshops, facilitation and programme delivery. Open a category to see the clients, audiences and work involved.
Executive coaching 6 cases
Coop Global Sourcing
A new general manager’s vision
NewSkilz provided flexible executive coaching as a newly appointed general manager developed a vision for the business. Sessions explored strategic change, organisational priorities and corporate values, followed by facilitated work with the management team.
Dürr Group — senior engineering manager
Facilitating more engaging meetings
NewSkilz combined coaching and practical training to help a senior engineering manager encourage participation in team meetings. The work also addressed challenging questions from international business leaders.
Ingram Micro — general manager
Clearer management reporting
NewSkilz used the general manager’s own product-line, channel and forecasting reports to develop clearer written communication. Tailored coaching focused on the structure, concision and presentation of management information in PowerPoint.
Dürr Group — senior engineering manager
Executive presence for a technical leader
NewSkilz helped an experienced engineering leader prepare an important strategic presentation. Coaching explored audience engagement, questioning, assertiveness and the delivery of key messages to senior decision makers.
Dürr Group — technical manager
Working effectively across business cultures
NewSkilz provided cross-cultural coaching grounded in the manager’s real emails and workplace relationships. Sessions explored communication with overseas colleagues, management reporting and participation in virtual meetings.
Dürr Group — executive assistant
Preparing high-potential executive support
NewSkilz designed coaching to broaden an executive assistant’s skills for future responsibilities. Practical work developed confidence in facilitating meetings and designing and delivering business presentations.
Sales and executive presentations 6 cases
Landin Property Agency
A clearer sales story
NewSkilz facilitated a focused workshop around the sales team’s real pitch materials. Teams then reworked sections of the presentation to communicate the company’s credentials, services and value proposition more clearly.
ZWHR — owners, directors and managers
Leadership and client-facing communication
NewSkilz designed an interactive management-event workshop combining sales presentations, leadership communication and coaching. Discussions drew on the recruitment firm’s real value proposition, interview challenges and management responsibilities.
Eaton — managers and high-potential staff
Presenting project proposals to leaders
NewSkilz helped managers prepare to present project proposals to senior leaders. Practice and personal feedback addressed executive presence, non-verbal delivery, audience interaction and demanding questions.
DigitasLBi — digital marketing executives
Eight facilitators, four presentation workshops
NewSkilz coordinated eight experienced facilitators for four workshops on the same day, including English and Mandarin delivery. Participants practised presenting their brand, case studies and services, receiving individual feedback on their approach.
DigitasLBi — APAC business-development directors and managers
A three-year business-development relationship
NewSkilz delivered tailored executive business-development presentation programmes over three years. Small-group practice helped client-facing leaders strengthen executive presence and communicate services, case studies and proposals to senior audiences.
Global IT hardware company — management team
Management presentations in a technology business
NewSkilz tailored presentation training using managers’ own materials and pre-workshop interviews. The programme combined presentation practice and individual feedback with follow-up observation of a real management meeting.
Leadership, management and change 7 cases
Wipro
Developing effective technical teams
NewSkilz localised an internal teamwork programme and produced bilingual learning materials. Practical facilitation explored team development, different working styles and the behaviours that support effective collaboration.
Wipro — emerging technical leaders
Readiness for a first team-leader role
NewSkilz adapted and delivered a team-leader-readiness programme with two facilitators who understood IT consulting. The programme addressed the transition into leadership through goals, motivation, communication, coaching and team management.
Wipro
Making global change content work locally
NewSkilz localised an internal change-management programme and delivered it in Mandarin with bilingual learning materials. Facilitated discussion helped participants explore the human responses to change in their own working context.
Marcum Bernstein & Pinchuk
A regional management-development programme
NewSkilz designed and coordinated a management programme informed by leadership interviews, team discussions and real writing samples. Workshops developed skills in presenting ideas, facilitating meetings, leadership communication and managing teams, with scheduling adapted to client-delivery commitments.
Pharmaceutical company — international distributors and business owners
Leadership, vision and influence for business owners
NewSkilz facilitated a focused leadership workshop as part of a distributor incentive event. Participants explored vision, influence and practical experience from their own businesses.
Electronic Arts (EA)
Moving from individual contributor to manager
NewSkilz designed a tailored programme to prepare high-potential staff and emerging managers for people-management responsibilities. Participant interviews and internal company material shaped practical work on goals, coaching, feedback, conflict and problem solving.
Global pharmaceutical company — managers in London, Nottingham and Dublin
Proactive problem solving for managers
NewSkilz delivered a sustained management-development programme to help managers approach problems more systematically. Workshops focused on data, root causes, stakeholder needs and practical solutions.
Project leadership, facilitation and train the trainer 7 cases
Mphasis — IT project managers and business analysts
Facilitating real project problems
NewSkilz used pre-workshop surveys to identify live project challenges and turn them into facilitated learning activities. Participants practised leading discussions, examining problems and developing solutions as part of a broader management-development programme.
Mphasis
Coaching skills for project managers
NewSkilz developed project managers’ coaching skills through questioning, listening, goal setting and practice conversations. The workshop explored how coaching differs from mentoring and how to respond to resistance or difficult problems.
Mphasis
Facilitation for technical project teams
NewSkilz helped project managers lead more productive group discussions. Practical activities addressed participation, brainstorming, asking useful questions and handling disagreement in meetings and training sessions.
Coop Global Sourcing
Helping managers become internal trainers
NewSkilz equipped managers to design and deliver their own departmental training. The workshop combined learning-design principles with presentation, facilitation, activity design and constructive feedback practice.
Mphasis — project managers
Managing time and competing priorities
NewSkilz delivered a focused workshop on prioritisation and personal organisation. Participants explored procrastination, inbox management and communicating boundaries when responding to requests.
Mphasis
Leading interactive project meetings
NewSkilz helped project managers make meetings more participative and purposeful. The workshop introduced practical facilitation, creative problem-solving methods and questioning techniques that encourage contributions from the team.
Mphasis
Leading more effective teleconferences
NewSkilz developed project managers’ skills in involving people and guiding discussions during conference calls. Practice covered courteous, assertive communication, useful questions and positive framing of project issues.
Influence, stakeholders and conflict 4 cases
Public workshop — managers from 25 organisations
Influence without authority
NewSkilz delivered a public workshop exploring how to influence colleagues and stakeholders without direct reporting authority. Participants considered others’ needs, developed influence strategies and applied the ideas to projects, change and distributed teams.
Mphasis — project managers
Handling disagreement in software projects
NewSkilz designed conflict-management practice around realistic client disagreements about timelines, technical options and scope. Role plays and peer feedback helped participants explore more constructive responses.
Dell — high-potential staff
Cross-cultural conflict and problem solving
NewSkilz helped staff explore constructive ways to handle disagreement across functions and cultures. Activities combined interpersonal communication, root-cause analysis, problem solving and assertive meeting facilitation.
Cognizant
Managing stakeholder conflict
NewSkilz delivered practical development for staff working with colleagues across departments and international offices. The workshop addressed complaints, negotiation, meeting participation and confident handling of difficult conversations.
Communication and global teamwork 5 cases
Mphasis — project managers
Building rapport with project clients
NewSkilz helped client-facing project managers strengthen interpersonal communication. The workshop explored empathy, appropriate small talk, openness to different views and responses to client concerns.
Manufacturing company — management team
Management communication in practice
NewSkilz designed a tailored communication programme around managers’ working relationships. Activities addressed listening, feedback, framing issues and cross-cultural communication in meetings and email.
Cognizant
Communicating confidently across offices
NewSkilz helped colleagues develop confidence in cross-border working relationships. Practical learning focused on listening, non-verbal communication, asking useful questions and structuring supportive coaching conversations.
Wipro
Localising communication-skills development
NewSkilz adapted internal communication content for local delivery and provided bilingual materials. The workshop addressed listening, empathy, non-verbal communication, questioning and presenting issues clearly.
Cognizant
Cross-cultural teleconference skills
NewSkilz helped colleagues prepare for more confident and constructive calls with overseas teams. Role plays explored listening, assertiveness, disagreement, helpful language and bringing calls to a courteous close.
Cross-cultural awareness and business etiquette 4 cases
Wipro
Business etiquette for international teamwork
NewSkilz localised an internal business-etiquette programme and delivered it with bilingual learning materials. Participants explored expectations and cultural differences in emails, meetings and conference calls.
Tsinghua University master’s alumni
Intercultural awareness for international careers
NewSkilz provided two facilitators for an interactive seminar exploring cultural differences and communication in multinational workplaces. Questions, surveys and group interaction connected the concepts to participants’ career development.
Rogers Corporation
Building confidence in international business settings
NewSkilz developed a practical session on cross-cultural socialising and restaurant etiquette. Participants explored small talk, professional manners and non-verbal communication when building relationships with international colleagues and customers.
DSM
Cross-cultural communication
NewSkilz delivered cross-cultural communication training for DSM.
Business writing, email and management reporting 4 cases
IHG
Email communication across departments
NewSkilz used participant interviews and real email samples to tailor a business-writing workshop. Activities addressed clear structure, tone and positive communication with internal and external stakeholders, connected to the organisation’s values.
Ingram Micro — product and marketing managers
Reporting software-portfolio performance clearly
NewSkilz combined management-reporting expertise with PowerPoint design in a workshop led by two complementary trainers. Participants worked with real reports covering revenue, margin, channel performance, forecasts and results.
Blizzard Entertainment
Clearer, more professional workplace emails
NewSkilz delivered separate English and Mandarin workshops for staff from several departments. Real writing samples supported practical discussion of email professionalism, clarity, structure and consideration for the reader.
Marin Software — software developers and team leaders
Technical writing that supports collaboration
NewSkilz built technical-email training around developers’ own emails and specifications. Practical work focused on clearer structure and presentation when collaborating with product managers in another office.
Team development and strategic facilitation 4 cases
Coop Global Sourcing — general manager and management team
Shaping mission, vision and values
NewSkilz facilitated a management workshop to clarify strategic priorities and develop an initial set of corporate values. The session also gave managers practical experience of facilitation methods they could use with their own teams.
WuXi AppTec
Values and collaboration through team challenges
NewSkilz designed and facilitated an interdepartmental team event with English and Mandarin support. Collaborative challenges connected communication, creativity and team relationships to organisational values.
General Motors
Facilitating a collaborative team event
NewSkilz supplied facilitation for a partner-led team event. The contribution focused on guiding group activities and debriefs that connected collaborative challenges with communication and teamwork.
ENGEL — management team
Turning management-team discussions into action
NewSkilz supplied facilitation for a partner-led management-team event. Emotional-intelligence activities and structured problem solving helped the team explore priorities, generate options and develop practical action plans.
Wider training & development portfolio
A broad foundation for a tailored brief.
Our portfolio brings together leadership, management and communication development, specialist coaching, assessments and delivery support. These topics provide starting points for a conversation about your team.
Leadership & people management
Leadership and cross-cultural leadership; leading teams and virtual teams; flexible leadership styles; coaching, motivation and team development; change management; HR for non-HR managers; delegation; behavioural interviewing; time management; decision making and problem solving.
Sales, influence & negotiation
Executive and sales soft skills; consultative selling; sales presentations and proposals; key-account and stakeholder management; negotiation; influence without authority; assertiveness; emotional intelligence and conflict management.
Communication & collaboration
Interactive meetings and teleconferences; customer-service communication; software-developer communication; cross-functional teamwork; virtual engagement; listening, questioning, feedback and difficult conversations.
Presentations & business writing
Executive, technical, management, conference and sales presentations; presenting products, proposals and reports; handling Q&A; PowerPoint design; business and technical writing; management reporting; professional, sales, customer-service and IT email communication.
Cross-cultural skills & business etiquette
Intercultural awareness; expatriate orientation; Chinese and Western business etiquette; professional socialising; restaurant etiquette; executive, email, meeting and teleconference etiquette; cross-cultural leadership and collaboration.
Executive coaching & team facilitation
One-to-one executive and soft-skills coaching; team coaching; leadership vision, mission and values; management strategy discussions; creative thinking; appreciative inquiry; team challenges, problem solving and action planning.
Assessments & development insight
360° leadership and management surveys; emotional-intelligence assessments; cross-cultural profiles; personality types and social styles; influence, presentation and email assessments; time-management in-tray exercises. The portfolio includes MBTI, DISC and situational-leadership approaches.
Programme design, localisation & trainer development
Business and performance objectives; HR and stakeholder needs analysis; learning objectives; tailored materials; translation and content localisation; regional facilitator sourcing and coordination; train the trainer; instructional design; delivery, assignments, feedback and follow-up.
Business need → tailored design → practical delivery → follow-through
We work from the client’s objectives, stakeholder input and real examples. Those inputs shape learning objectives, materials, exercises and facilitator preparation, with agreed assignments, feedback and follow-up to support application at work.
See how we workTraining direction
Paul Murphy, Training Director
Paul brings together international B2B sales experience in learning solutions, learning and development expertise, and experience in SaaS presales, project management and stakeholder coordination. He leads NewSkilz’s training direction and the fit between each client brief, programme design and facilitation.
Read Paul’s professional background